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Frequently Asked Questions
Below FAQ are some common concerns of our clients before deciding if we are the right fit, if you have other questions, please just send it to hello@jawconcepts.com
What is your turnaround time?
Turnaround times vary according to project. Please read the description of the service you are purchasing to view the exact timeframe.
Please always take into consideration that communication plays a major role in turn around times and that turnaround times are subject to change depending on your availability to provide needed content.
Please always take into consideration that communication plays a major role in turn around times and that turnaround times are subject to change depending on your availability to provide needed content.
I do not have professional photos. Do you provide stock photos for websites?
Stock photos are not automatically included with web development but there is an add on option to include with your Web Development booking.
I need something that isn't on your website. What do I do?
No worries. Send an email to hello@jawconcept.com.
What exactly do your business offer?
We serve as a Marketing + Design Agency for all businesses, regardless of size.
If I am not satisfied, or want to cancel a project, what happens?
If it comes to this, unfortunately there is a no refund policy in place for projects already started. If you want to cancel, and your project has not been started on yet, there will be a full refund provided.
What is your schedule availability?
We book projects on a first come, first serve basis every month. If there are currently no open spots left at the time of your inquiry, you will be notified. It will also be announced on all social media platforms and on our official website.
